Every aspect of a construction project can be managed with the use of communication solutions. There are solutions available to assist you to optimise your procedures and increase production, from preconstruction to scheduling, project management, field reporting, and back-office management.
In this article, we're exploring the functions of our business phone systems and the advantages they offer to construction professionals in and out of the office.
Enhances efficiency and productivity.
Business phone systems help employees be more efficient, which in turn makes projects more productive—and more profitable. It does this by eliminating paper, lowering manual processes, improving data capturing, and putting information at people's fingertips.
Strengthens communication and teamwork.
Keeping employees involved in a project on the same page at all times has been one of the major hurdles in the construction industry. Mobile integration means that you can connect your mobile to your phone system and stay connected between the office and onsite.
Business phone systems and mobile integration into construction industry operations is a logical step. Construction workers are always on the go between the office, the job sites, meetings with stakeholders, and pre-bid conferences. It's crucial to have access to the resources you need, wherever you are, to finish the work.
Scalability
The ability of business phone systems to expand along with your company makes them ideal for the construction industry. As your company grows, your phone system can too, but it can also be scaled back if necessary. Business phone systems are versatile and flexible, allowing you to simply upgrade and downgrade your services as needed.
Connect your phone to your CRM programme
Exciting features of phones include call management software that interfaces with a variety of CRM systems. As soon as you connect, you can check any prior notes on the caller, ensuring that you are immediately aware of the key details of their situation. Additionally, this will enable you and your co-workers to start phone calls appropriately and personalise the conversation. Additionally, you can click to dial calls right from your computer!
Never miss a call again
In some cases, the way that the construction industry operates makes it likely that you may occasionally miss a few calls. This is especially true if you run your company alone without a support staff.
With a hosted phone system, this is not an issue because you can add a voicemail to email option that will send all missed calls and voicemails as sound files directly to your email account.
Because of this convenient function, you can take a call while still working on anything else, let it go to voicemail, and then listen to it later.
Improved data security
Cyber-attacks against the construction industry illustrate how businesses of all sizes are being targeted by criminals. Protecting consumer data and lowering the likelihood of a data breach or malware attack are key priorities in the digital age. Security procedures can be strengthened, and customer data can be further protected with the use of a particular business telephone system. Business phones come equipped with security features like firewalls, two-factor authentication, off-site server hosting, password-protected user accounts, and secured VPNs. When selecting a dedicated business phone system from a secure provider, close another door to potential hostile attacks.
Lower costs
Running separate home landlines or mobile plans for each residence quickly becomes expensive and difficult. You can save money and effort by purchasing a single company phone system that can support desk phones, mobile phones, and softphone features.
Cloud business phones bring a wealth of helpful capabilities to the table while doing away with the need for pricey landline upgrades and upkeep. Consolidated business phone plans are more affordable for your company and make it simple for staff to separate their personal and work-related devices.